The inventory and return of the deposit are key aspects of being able to end a tenancy well – but what if the tenant is in arrears or has breached the contract? How can tenants get redress if their landlords don’t comply with regulations? And what of the softer sides of ending the tenant landlord relationship…. how can staying on good terms help to oil the wheels over those inevitable bumps in the road? Richard Blanco is joined by inventories expert from No Letting Go, Lisa Williamson, Head of Dispute Resolution from My Deposits, Suzy Hershman and Al McClenahan, Director of Justice4Tenants.